MAA’s approach to corporate sustainability represents our collective efforts to enhance the long-term sustainability of our company through focusing on issues that have an intersecting positive impact on people, the planet, and our company’s performance.
2023 Corporate Sustainability Report
We prioritize impact areas within our Corporate Sustainability Performance Framework to deliver value to stakeholders. Our pillars People Engagement, Portfolio Resiliency, and Stakeholder Commitment ensure financial strength and resilience.
The “People Engagement” pillar represents our commitment to creating an inclusive workplace. This pillar measures our aspiration to provide programs and benefits to support the well-being of our associates.
The “Portfolio Resiliency” pillar reflects our commitment to sustainability by combining the intersecting priorities of environmental stewardship and business success. Our work optimizes resource-use efficiency and manages climate-related risks.
The “Stakeholder Commitment” pillar supports relationships with external stakeholders, including investors, residents, vendors, and the broader community. MAA focuses on building a positive community impact and maintaining stakeholder engagement.
Inclusion & Belonging
MAA Celebrates fosters inclusion by highlighting our associates' diverse experiences during national recognition months, engaging hundreds of associates company-wide. Explore our Inclusive Diversity program on our careers page.
Governance & Accountability
In 2023, MAA aligned with SEC and NIST standards, attending quarterly workshops with experts from the FBI and Secret Service to bolster cybersecurity against evolving threats.
Associate Engagement
MAA's new LEAD Program offers mentorship to high-performing corporate associates; in 2023, over 50 associates accelerated their skills for future promotions.
Associate Health, Safety & Well-Being
MAA prioritizes safety with integrated protocols and proactive improvements, engaging in quarterly meetings between safety leaders and regional directors to align best practices.
Associate Engagement
MAA's biannual surveys empower all associates to voice opinions; since 2021, we've implemented over 100 team-led changes, enhancing engagement strategies each year.
Governance & Accountability
MAA's sustainability governance includes pillar-focused committees and a Disclosure Committee from accounting, legal, and internal audit, ensuring accurate reporting across 300 properties.
Associate Health, Safety & Well-Being
MAA supports over 2,500 associates with benefits promoting physical, emotional, and financial well-being, including medical insurance and ongoing training programs.
Inclusion & Belonging
In 2023, MAA contributed $50,000 to ALPFA, sponsoring events like the Student Symposium and Career Fair, investing in Latino talent development and reaching over 1,000 participants.
Environmental Returns
Over five years, MAA retrofitted 100% of our portfolio with LED lighting, saving $4.3 million and reducing energy use by approximately 24,000 MWh annually.
Risk Mitigation & Management
In 2008, MAA invested $2.4 million in MAA Westport's infrastructure, avoiding roughly $7 million in flood damages and rent loss over 15 years.
Property Performance & Resource-Use Efficiency
MAA partnered with Jacksonville Energy Authority, installing water-efficient fixtures in over 1,000 units, utilizing rebates to reduce usage and pass savings to residents.
Property Performance & Resource-Use Efficiency
MAA partnered with Jacksonville Energy Authority, installing water-efficient fixtures in over 1,000 units, utilizing rebates to reduce usage and pass savings to residents.
Environmental Returns
From 2020-2023, MAA installed smart home tech in 92,717 apartments, including 21,159 in 2023, aiming for 100% integration by end of 2024 to boost efficiency and experience.
Enhanced Built Environment
MAA integrates sustainability into all new developments and acquisitions, incorporating ENERGY STAR roofing, WaterSense fixtures, and low-flow toilets across 100% of new properties.
Property Performance & Resource-Use Efficiency
MAA targets a 45% GHG emissions intensity reduction by 2028 from 2018 baseline, implementing LED lighting, smart tech, and expanding renewables across 300 communities.
Risk Mitigation & Management
MAA conducted assessments using FEMA's National Risk Index, mapping 100% of properties against physical and social risks to enhance mitigation strategies.
Investor Relationships
For over 30 years, MAA has paid quarterly cash dividends without cuts or suspensions, reflecting our commitment to shareholder value and transparent investor relations.
Resident & Community Satisfaction
MAA prioritizes resident satisfaction with high-quality amenities and community engagement, achieving a 2024 Google Star Rating of 4.5 out of 5 from over 10,000 reviews.
Volunteerism & Charitable Giving
MAA's Open Arms Foundation provided free housing to over 300 families in need, supported by company and associate donations exceeding $1 million in 2023. Learn more about the Open Arms Foundation.
Investor Relationships
MAA invested approximately $85 million across six funds with RET Ventures, partnering to fund tech companies optimizing real estate experiences and data management.
Resident & Community Satisfaction
In 2023, MAA achieved a work order satisfaction rate of 4.5 out of 5, completing over 78% of 200,000 work orders within 48 hours.
Vendor & Supply Chain Management
MAA's procurement strategies ensure 1,500 vendors align with our ethical and sustainable practices, utilizing flexible approaches to meet operational demands and drive value.
Volunteerism & Charitable Giving
In 2023, MAA awarded $1,000 scholarships to two Project Destined students, offering mentorship from our leaders to foster diversity in real estate careers.
More resources available at our Investor Relations Site
